Tools of Engagement HQ and other resources

This summary covers the tools you can access when working on Engagement HQ by Bang The Table.  If you want more information, please visit the Bang The Table - What tool for what purpose? help page. 

Source: https://helpdesk.bangthetable.com/en/articles/402962-what-tool-for-what-purpose

Other Resources and Information about Engagement HQ

24/7 Moderation: This help article outlines how our 24/7 moderation service works. The moderation depends on the tool and there are slight differences. Please note that your license will outline that moderation will occur within two hours, however, in reality we are much quicker than that and usually accept or delete contributions within minutes. It also does not matter if the contributions is made by a registered participant, an administrator or an unverified participant.
24/5 Help Desk: Our Help Desk team are available 24/5 to help you with you technical issues or quick advice. You can get in-touch with our Help Desk team by utilising our in-app intercom for quick advice or by sending a support ticket to our support@engagementhq.com email address. If you need to report a bug or technical issue, please make sure you clearly explain your issue and provide screen shots where you can to support your report.

If you want to learn more and view training videos visit this page https://helpdesk.bangthetable.com/en/